If you answer 'Yes' to any of these questions, give us a call.
Ask about our introductory special, 5 hour block of support for $299 (click for details).
6/29/18 - The Best
"As always, the best!" JB
Committed to Being Your
AIM began providing managed services to the Phoenix Scottsdale area in 1993. From the beginning, AIM's mission is to care for clients by providing technology solutions that were both efficient and cost saving. AIM's secret to success has been finding sharp talent that takes ownership, thinks outside the box and can adapt to information technology services that are constantly changing.
Driven by a reputation earned through a blue collar work ethic, AIM has consistently grown while providing tech support to organizations across industries. AIM is currently looking for small to mid-sized organizations in Arizona that wish to reap the benefits of our optimized organizational structure, support processes and staff. We remain committed to providing timely and effective computer networking support.
From inception, AIM's model calls for growth in a measured manner to insure a high level of customer service. Only as we increase our service capabilities and talented staff, will we take on new clientele.
What our clients have to say about us
6/29/18 - The Best
"As always, the best!" JB
5/30/18 - Above and Beyond!
"As always, the AIM tech went above and beyond for us. He is a true gift from God!" MM
4/16/18 - Permanent Solutions
"I appreciated the quick permanent solution to the software licensing problem I was having." MW
4/16/18 - Always Answering
"AIM always has the answer." AF
4/11/18 - 1 hour 5 minutes
"In less than a hour they called and fixed my problem in 5 minutes! Great Service! Thank you!" KS
4/11/18 - Knowledgeable and Fast
"I was contacted within the hour and they made sure all my concerns were addressed. He was knowledgeable and FAST!" MR
3/22/18 - PDQ
"Pretty Damn Quick" MR
3/22/18 - Last Minute
"The tech was great, took his time working on a last minute ticket. I am very happy with the results. Thank you." PR
2/27/18 - Speedy and Smart
"The best! I appreciate the speed and expertise." JH
2/16/18 - Great Patience
"The technicians have great patience." DS
2/02/18 - Kind
"AIM has always been super helpful, kind, and easy to work with. Thank you AIM for your support and hospitality!" SS
1/30/18 - Patient and Helpful
"Extremely helpful and patient. I thoroughly enjoy working with AIM." MM
1/19/18 - Perfect Solution
"(With a problem on a vital system, AIM provided) the perfect solution super fast, you are always there." AF
1/16/18 - Accommodating
"AIM's technician made himself available even when my schedule made it difficult for us to get together." MD
1/03/18 - Before Holiday Weekend
"JW was fabulous! He came in a timely manner on the day before a holiday weekend. Better than I could have hoped for!" MM
11/13/17 - QPT
"Response was quick, professional, and thorough." KF
10/31/17 - Epitome of Excellence
"Our insourced technician is the epitome of excellence in service. We love him!" CP
8/29/17 - Superquick
"Super quick to fix my problems and if they can't get it right away they let me know!" AD
8/23/17 - Loyal and Totally Satisfied
"AIM was on top of my problem immediately. I remain a loyal and totally satisfied client!" GS
7/28/17 - Consistency
"Excellent service as always" DC
7/28/17 - Superman
"Always on top of my site and handles things like Superman! Appreciate the quick turn around." KH
7/26/17 - On time, thorough and informative
"Tech completed this task in the time he indicated and completed it thoroughly, answering all questions along the way." TM
7/06/17 - Pleasure to work with
"Over the past months, it has been a pleasure to continue working with AIM and receiving timely feedback to questions or issues that arise." CC
6/15/17 - Dependable
"Can always depend on you!" BL
5/03/17 - Quick action and follow-up
"I appreciate the quick action on my important matter, and DT's follow up to make sure everything was working properly." DN
4/13/17 - Prompt and Competent
"I'm once again impressed by the friendly customer service and professional expertise offered by AIM. The staff took significant time troubleshooting and rectifying the problems that I was experiencing. Thanks for prompt and competent service restoring my connectivity!" CK
3/14/17 - Saved Us
"Thanks so much, you guys really saved us." LH
3/08/17 - Always on Time
"Our school is are very pleased with JL's work and performance always completing tasks on time. Thank you for your hard work." IM
2/14/17 - Available and Flexible
"JW did a great job on both the task at hand as well as his constant availability, which was needed as our process was in another state and required a lot of flexibility." LH
2/14/17 - Exceptionally Nice and Helpful
"Everyone who has helped me in my new position has been exceptionally nice and helpful." LH
2/07/17 - Responsive and Lowered Our Rate
"We appreciate the drop in the rate along with everything you guys have done for us. Your responsiveness has been great." KR
1/23/17 - Without me asking!
"AIM monitors our backups and even though it appeared to be running smoothly, it actually had a hiccup and they got it back on track without me asking!" SJ
Does it Right the First Time...
"(The tech) was great. He always completes everything in a timely manner and best of all he does it right the first time." MG
"(The tech) was a life saver. I needed to get the printed bills to the office by 5PM and I got there with bills in hand at 4:55PM. It was an involved process to get the issues resolved and he did a great job." CE
"It has, and continues to be a pleasure to work with the IT team. They are attentive; details oriented, and are very easy to work with. The staff is knowledgeable and thoughtful. The best part for me is that they listen to me, understand my needs and concerns, and make many good suggestions. Thanks again for the help today." PG
"I feel that the PM went beyond expectations when he corrected my own error. Thanks!" PO
Techs are Patient...
"The helpdesk tech is always so patient with us and always very responsive to our requests. We are blessed to have him here." MH
"As always AIM &!#@* rocks." BM
No More Worries...
"We truly appreciate everything AIM and their terrific staff has done for us this year. Our systems are running quicker and better, and the level of service has been excellent. I don't have to worry about our IT anymore!" SH
"Our permanently placed technician is great and efficient. He is always willing to help and get any issue taken care of in a timely manner. We are lucky to have him here." VM
Best I've Ever Used...
"Our company, Ideal Physical Therapy, went through two other companies before we found AIM. We are a paperless company and IT is extremely important. They always get the job done right and are reasonably priced. I recommend them to everyone I know." LF
"These guys are GOOD!! They know their stuff; they get it done, and the Owner is hands on. This business is knowledgable of the current trends in IT, and I would not have my network touched by anybody other than AIM!!" EG
"I went through three outfits in eight months before I found AIM. What a difference! They respond quickly and actually fix stuff. Our office signed a service agreement and is very happy. They even installed a cool fax server at no charge which saves me tons." LG
"Please express our thanks to your entire group for all of their efforts. The network/computers worked flawlessly at the remote site, and development did an excellent job of making changes to our software on the fly. Even with the last minute changes to the reports, we have already wrapped up the accounting on the event, three days ahead of schedule! Thank you again for all of you help!" RS
Our Flat Fee Contracts are
as Inclusive as it Gets:
Never "on the clock" contributes significantly to a respectful working relationship.
Implementation, upgrade and conversion project work included.
Proactive monitoring of server metrics/services/logs/antivirus.
Secure offsite backup service for your servers (40GB per server).
Eset anti-virus for all servers and PCs
SPAM/virus filtering for your email.
A stable budget so large unexpected invoices are avoided.
A simple support portal for issue/ticket submission, asset tracking and e-mail quarantine management.
Tedious hardware/software acquisition and vendor relations handled for you.
Asset reporting providing a real-time inventory.
Website maintenance keeping your site's content up-to-date.
Bringing unmatched value for one flat fee.