IT Support & Software Development Services for the Great Portland & Vancouver Area

AIM provides managed IT support, cybersecurity, and software development for Portland businesses. As a trusted Portland IT services company, we help organizations improve performance, strengthen data security, and streamline operations with proactive technology management. Our local Portland team delivers fast, reliable support to keep your business running efficiently and securely.

Why more and more Portland businesses choose AIM for IT & Development

September 30, 2025

Fast and Friendly

“AIM’s technician was excellent. I have had to submit quite a few tickets lately and wanted to say how he is communicative and gets the job done. I mean all your staff does literally. But I like to fill these out every now and then. Great job to AIM for superior customer service!”

See All 414 Reviews

ABOUT AIM PORTLAND

AIM IT Services is a trusted technology partner providing IT support and software development in Portland. Since 1993, we've helped organizations modernize their systems, protect their data, and build technology that drives real results. Our growing Portland team brings the same expertise and reliability that have made AIM a leader in managed IT across industries nationwide.

Our Mission

To deliver reliable, efficient, and secure IT solutions that empower Portland businesses to focus on growth while we handle the technology.

Our Approach

We combine decades of experience with a hands-on, local mindset—giving Portland companies enterprise-level IT support backed by personal, responsive service.

Our Team

AIM's Portland technicians, engineers, and developers work collaboratively to design custom IT environments that evolve with your business needs.

Our Track Record of Reliable IT Support in Portland

Trusted by customers large and small, for 35+ years!

AIM combines decades of IT expertise with a growing local presence in Portland to deliver unmatched reliability, responsiveness, and technical excellence. Our proven results show why Portland organizations trust AIM to manage their IT systems and software development needs.

6,500+

Customers Served

99.9%

System uptime guarantee

15 Minute

Ticket Response Time

50+

Custom Developed Solutions

MANAGED IT SUPPORT IN PORTLAND

AIM's managed IT services in Portland give businesses a complete technology partner. Our local team provides helpdesk support, system monitoring, network maintenance, and strategic guidance to keep your business running without disruption.

User Management

Streamlined identity and access control

E-mail Hosting

Professional email solutions for business

Cybersecurity

Advanced protection for your digital assets

Cloud Web Hosting

Fast and reliable website solutions

Content Delivery

Global network for faster performance

PBX / VoIP

Modern communication systems

Document Storage

Secure cloud-based document management

Database Hosting

Scalable and reliable data solutions

PORTLAND IT SUPPORT - TICKET MANAGEMENT PORTAL

Our Portland IT support portal makes it easy to track, manage, and resolve service requests quickly. AIM's intuitive ticket system streamlines communication between your team and our local IT professionals — ensuring every issue is handled efficiently from start to finish.

Submit Support Requests

Easily create detailed tickets with custom fields, priority levels, and file attachments for faster resolution

Real-time Ticket Status

Track progress, view technician notes, and receive updates as your issues are being resolved

Co-Manage Your IT Support

Seamless collaboration between your internal IT management staff and our support team through shared access and permissions

E-mail Notifications

Customizable alerts for ticket creation, updates, comments, and resolution delivered to your inbox

Team Visibility

Add stakeholders as watchers to ensure everyone stays informed without creating communication bottlenecks

Support History

Access a searchable database of all past issues and solutions to identify patterns and improve future support

SOFTWARE DEVELOPMENT IN PORTLAND

Harness the power of tailored software to help your business grow, automate, and innovate. AIM's Portland software development team creates secure, scalable applications, from custom business tools to AI-driven automation - built to solve real operational challenges.

Custom Applications

Develop software built around your workflows, improving efficiency and productivity across your organization.

System Integrations

Connect CRMs, ERPs, and third-party tools seamlessly to unify data and simplify your tech stack.

AI-Powered Features

Incorporate machine learning and predictive insights into your software for smarter business decisions.

Cloud Solutions

Design and deploy cloud-based applications that give your team flexibility, speed, and secure access from anywhere.

Process Automation

Reduce repetitive tasks and human error with intelligent systems that streamline operations and save time.

Data Analytics & Dashboards

Turn raw information into clear, actionable insights with reporting and visualization built into your custom software.

Proudly Serving Portland's Businesses & Industries

As AIM expands its footprint in Portland, we're proud to support local organizations across industries like education, nonprofits, construction, legal, creative, and professional services. Our mission is to help Portland businesses thrive with dependable IT systems and responsive support. We understand what it takes to support Portland industries that value reliability, sustainability, and innovation.

A group of people working on laptops and papers

Law Firms & Professional Services

Manufacturing & Construction

A diverse group of people collaborating around a laptop

Nonprofits & Education

A group of people in a casual office setting attending a presentation

Creative Agencies & Tech Startups

and more...

24hr Response

Ready to get Reliable IT Support in Portland, Oregon?

Fill out the form below and our team will get back to you within 24 hours to discuss your project needs and create a customized solution that perfectly fits your business goals.

I'm Not a Robot: