I'm Not a Robot:
IT Support & IT Services in Tempe, AZ
What does business IT support in Tempe include?
AIM IT Services' Tempe IT support covers help desk support, managed IT services, Microsoft 365, network support, cybersecurity, and co-managed IT from our Phoenix office near Tempe. Our average response time is 15 minutes or less, and our 24/7 monitoring system catches 99% of issues before you notice them.
IT Services in Tempe for Growing Teams
AIM's office at Cotton Center, near 48th Street and Broadway, sits against Tempe's west edge, about 4 to 6 miles from Mill Avenue and ASU. From there we provide managed IT support for Tempe businesses, including help desk, Microsoft 365, network support, and cybersecurity, and we've supported Valley businesses since 1993.
Our IT services in Tempe are built for companies that grow quickly: we keep new people productive and systems secure as headcount changes.
IT Help Desk & Managed IT
Our IT help desk for Tempe businesses handles the everyday requests: password resets, new-hire setups, and printer and software problems. Our 24/7 monitoring system catches 99% of issues before you even notice them.
Cybersecurity Support Services
Cybersecurity support services for Tempe businesses, from a security toolset that includes Huntress managed detection and response and IronScales email security. Phishing and stolen passwords are the attacks we see most, so we pair those tools with multi-factor sign-in and offer security awareness training for staff.
Microsoft 365 for Office & Hybrid Teams
Microsoft 365 setup and support for office, remote, and hybrid teams: licensing, user management, Teams and SharePoint, and cloud hosting for systems that belong off-site, with hourly backups.
IT Network Support
IT network support in Tempe covers the switches, Wi-Fi, firewalls, and internet connections your office runs on. We monitor them 24/7, manage VPN access for hybrid staff, and plan upgrades before the network becomes the bottleneck.
Business Application Support
We support and maintain the line-of-business applications Tempe companies rely on, including updates, integrations, and troubleshooting. When an off-the-shelf tool stops fitting, our developers take on the custom software work.
Built for Tempe Companies That Grow Fast
Managed IT support from a Valley team since 1993
Tempe businesses tend to grow fast. A company near the university can go from ten people to forty in a couple of years, and the IT setup that worked at ten usually doesn't hold up at forty. We help Tempe companies plan for that growth with user accounts and permissions that scale, networks sized for more people, and security that keeps up. We serve Tempe from our office near the city line, with 97% client retention and hundreds of clients across the Valley.
Office Near Tempe
97% Client Retention
Huntress & IronScales Security
Managed or Co-managed IT
What Tempe Businesses Look for in Managed IT Support
What growing Tempe teams ask us about most
Help for New Hires on Day One
When a new hire can't log in on their first morning, waiting until the afternoon isn't an option. Login and account problems are usually fixed remotely, so new people get to work instead of waiting.
The Same Technicians Every Time
You work with the same team that knows your systems, vendors, and people, whether your office is on Mill Avenue or in ASU Research Park.
Costs That Scale with Headcount
Growing companies need to know what IT will cost as headcount changes. Standard support is priced monthly by users and devices, and new projects are quoted before work starts.
24/7 Monitoring for Hybrid Teams
Hybrid teams log in at all hours, so our 24/7 monitoring keeps watch on servers, laptops, and the network around the clock and flags problems as they come up.
Phishing and Password Protection
We identify and neutralize 99% of potential threats before they reach your business. For Tempe teams, that starts with the phishing and password attacks we see most.
Planning Ahead for Growth
Hiring ten people next quarter or opening a second office? We plan accounts, devices, licenses, and network capacity before the new people show up.
IT Support for Tempe's Growing and Established Businesses
For our team, a Tempe office is a short local drive, not a cross-Valley trip. We're a couple of miles west of the city limits, usually about ten minutes from downtown Tempe by University Drive, Broadway, or Loop 202. Tempe itself combines established professional firms, small and mid-sized employers, corporate campuses around Tempe Town Lake, and growing companies near ASU Research Park, and they need technology that keeps up with fast hiring, hybrid work, and secure collaboration.
Our managed IT services in Tempe come as fully managed IT or co-managed IT services. Businesses without an IT department can use AIM as theirs, and lean internal teams can add help desk capacity, after-hours monitoring, Microsoft 365 administration, and cybersecurity without hiring every specialty in-house.
Most issues are solved remotely, and when one needs hands-on work, our technicians are close by. We also provide IT support in Phoenix, IT services in Scottsdale, IT support in Mesa, and IT support in Deer Valley.
24/7 Network Monitoring
Office Near Tempe
Hourly Backups
Multi-Location Support
Real Work for Tempe Clients
One recent Tempe case, plus the steps we follow when a Tempe team moves its IT to AIM. Client names stay private.
Case study: a compromised login at a Tempe nonprofit, handled the same day
A Tempe nonprofit had a staff member's Microsoft 365 account sign in from a data center, over a remote-desktop connection, on a device the nonprofit didn't manage. Our security toolset includes Huntress managed detection and response, which flagged the sign-in and cut off the account's sessions. We took it from there: we reset the password, re-enrolled multi-factor authentication, reviewed the sign-in history, and called the staff member to walk them back into their account.
The same week, two more alerts flagged sign-ins from overseas. This time it was one of the nonprofit's leaders traveling in Europe. We checked with the nonprofit's authorized contacts before marking those sign-ins as expected, so the traveler kept their access and the real threat got the attention.
Onboarding a Tempe Team, Step by Step
Hybrid and fast-growing teams get the same onboarding, with extra attention on laptops that rarely sit in the office.
- Before we arrive. Your company is set up in our ticketing, documentation, monitoring, and security systems ahead of time.
- Backups first. Hourly backups go in early, and we check that the first full backup actually finishes.
- What the last provider left. We gather existing documentation and logins, verify each one ourselves, and note the gaps.
- Every device, office or remote. We replace the old provider's tools with our monitoring and security, including on laptops used from home, and count devices against your staff list so none slip through.
- Closing out. The previous provider's access is removed, your team gets a welcome email with how to reach support, and we review Microsoft 365 and email security.
What we'll need from you: A Microsoft 365 Global Admin on your side approves our partner access. We raise it on day one so it doesn't hold up the rest.
Proudly Serving Tempe from Our Office Next Door
Based at 4720 East Cotton Gin Loop #135, Phoenix, AZ 85040, near Tempe
In Our Clients' Words
Recent reviews from AIM clients. Read more client testimonials from across the Valley
"AIM's technician was efficient, warm and extremely helpful in cleaning up, setting up and accomplishing all we needed to in a relatively short window of time, which we deeply appreciated. Pleasure to work with him and grateful for his knowledge and ability to keep it simple. Done and done! Thank you again!"
"AIM's technician was very helpful. He explained the problem to me and showed me how to fix it in the future if it happens again. That was very appreciated."
"Thanks very much for working through this complicated validation process. Really appreciate the partnership and patience"
Questions Tempe Businesses Ask About IT Support
Is AIM IT Services close to Tempe?
Yes. AIM IT Services' Phoenix office sits near Tempe, and we support businesses across the city, including the areas around ASU.
Does AIM IT Services provide network support for Tempe businesses?
Yes. AIM IT Services manages switches, Wi-Fi, firewalls, and internet connections, and monitors them 24/7 so problems get caught early.
How does AIM IT Services protect Tempe businesses from cyberattacks?
AIM IT Services pairs 24/7 monitoring with a security toolset that includes Huntress managed detection and response and IronScales email security. We identify and neutralize 99% of potential threats before they reach your business.
Ready for managed IT support that keeps up with your Tempe business?
Talk to our team about your users, network, and security. Tempe clients get 24/7 monitoring, technicians a short drive from the office, and a team that has supported Valley businesses since 1993.
24hr Response
Ready for IT Support That Keeps Up with Your Team?
Fill out the form below and we'll get back to you within 24 hours. Tell us about your users, devices, and what's been getting in the way, and we'll recommend the IT services that fit your team now and as it grows. No upselling, just a straight answer.